Security & Privacy

Your data remains your data.

Punica is a managed SaaS platform. We protect and back up the service while your organisation remains in control of its information and how it is used.

Your Data

Ownership, control and portability.

Secure SaaS

Managed service, maintenance and safeguards.

Daily Backups

Regular protection for service data.

GDPR

Tools and processes that support your responsibilities.

Your Data

Your organisation stays in control

Punica does not become the owner of your membership, event, payment or organisational records.

Your data is held to provide the services you configure. Authorised administrators can access operational records, produce reports and export information when it needs to be reviewed, reconciled or moved.

Keeping connected information in one platform also makes it easier to understand where records are used and avoid uncontrolled copies across disconnected tools.

You retain control of

  • People and profile information
  • Membership and institute records
  • Event and application data
  • Orders and financial records
  • Website content and resources
  • Reports and exported data
Secure SaaS

Security is managed as an ongoing service

Punica brings application maintenance and operational safeguards together as an ongoing service.

Managed Service

The application is operated and maintained as part of the Punica service.

Protected Connections

Web traffic uses secure connections, and integrations use controlled credentials and authenticated access.

Maintained Platform

Platform maintenance and security updates are managed continuously as the service develops.

Controlled Administration

Individual accounts and role-based permissions help limit administrative access to authorised responsibilities.

Payment Providers

Punica connects orders to established payment gateways so payment processing follows the selected provider’s secure flow.

Reviewed Integrations

Data flows and credentials for connected services can be reviewed as part of implementation and ongoing support.

Daily Backups

Backed up every day

Punica service data is backed up daily as part of managed platform operations.

Backups provide a recovery point when operational data needs to be restored after a serious failure or incident. Recovery arrangements and any deployment-specific requirements can be reviewed during implementation.

Daily protection

Backups are part of the service, not an extra task for your administrators.

The backup process protects the managed platform. Your team can still use reports and exports for its own operational and record-keeping needs.

GDPR

Support for your data-protection responsibilities

Your organisation decides why and how its personal data is used. Punica processes that data to provide the configured service.

Your organisation

As the organisation determining the purposes of processing, you manage matters such as:

  • Lawful basis and privacy notices
  • What information should be collected
  • Who receives administrative access
  • Retention and deletion decisions
  • Responding to individual requests

Punica

As the SaaS provider processing data for the configured service, we support those responsibilities through:

  • Managed technical safeguards
  • Daily service backups
  • Configurable data collection
  • Access, correction and export workflows
  • Communication preferences and unsubscribe tools

Security and privacy are part of the service

Your Punica service combines daily backups, ongoing maintenance, protected connections and practical tools for controlling your data.

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